About Me
Experience
Technical Infrastructure Summer Student
May 2023 – August 2023
The Calgary Airport Authority
- Developed and optimized 5+ Catalog items within the ServiceNow platform, enhancing service request efficiency and elevating user experience.
- Produced comprehensive and user-friendly documentation and guides which facilitated efficient onboarding of new team members and streamlined day-to-day operations.
- Demonstrated a strong commitment to continuous learning by staying updated on the latest ServiceNow features and industry best practices, applying newfound insights to enhance processes.
Technical Infrastructure Summer Student
May – August 2022
The Calgary Airport Authority
- Researched an on-call scheduling and messaging software solution; presented the solution to multiple general managers in multiple IT departments.
- Managed ESXi hosts in production and dev environments using VMWare vSphere
- Achieved the ServiceNow Certified System Administrator certification after training and writing an exam
Line Cook
July 2020 – August 2021
Montana’s BBQ and Bar
- Coordinated with up to 5 cooks per shift to prepare and serve food
- Trained 2 new cooks on how to operate equipment in the kitchen and about food safety in the kitchen.
- Maintained cleanliness of kitchen by cleaning the line and walk-in fridges throughout shifts.
- Was trained on and able to operate all stations in the kitchen.
Volunteer Experience
Photography Coordinator
August 2022 – Present
Engineering Students’ Society
- Photographed over 6 events hosted by the ESS throughout the semester
- Organize and plan with 8 other photographers to ensure adequate coverage of events
- Edit and correct photos using Adobe Lightroom Classic to produce high quality results
- Maintain quick turn-around time of edited images for weekly newsletter publication